Providing expert business IT Support in Cornwall
We are extremely proud to support clients across Cornwall and the South West for more than 20 years!
We pride ourselves in being knowledgeable and approachable, going above and beyond to comprehend your business requirements and develop appropriate IT support and solutions. By adopting a friendly, jargon-free approach & listening closely to our customers we have built many close professional relationships. We work with Clients from many diverse Industries, Professions & Charities and have done since our start-up in 2002.
Our entire focus is on making your systems easy to use, robust, scalable, secure and provide a quick return on your IT investment. We use the latest IT advancements to deliver robust custom solutions and products that perfectly fit the needs of our clients. We offer many managed services and IT Service level agreements to businesses across Cornwall and the South West.
Find out more below on how we can assist your business’ take advantage of the IT, driving your potential to the fullest!
IT Support
Primary PC Solutions have steadily built a solid reputation for providing robust support services to Businesses We can offer support on a break-fix or Service level agreement basis for the full spectrum of IT systems, networks and services.
IT Network Solutions
How well would your business fair during a network outage? While we all hope that this wouldn’t happen, unforeseen events do occur; A cable gets damaged, or equipment fails; this is why we build our IT networks with redundancy in mind. Our engineers theorise situations like these when designing our client’s networks as it allows us to prevent situations like this from becoming a constant reality. Below are some of the features we most commonly implement:
Cloud Services & Email
Best in class business tools from the most well-rounded provider of Cloud services. Powerful & flexible, Microsoft’s Cloud provides the horsepower for numerous services such as Entra (previously known as Azure) and expansive suites such as Microsoft 365. As a partner we’re able to provide all Microsoft 365 licenses to you at the same price as Microsoft but with the added benefit of our support and configuration being included. We recommend using these services with MFA.
CCTV
After conducting a free site survey, we design high resolution systems to suit all budgets and all organisations. Our installations range from a single home camera to multi-site linked CCTV networks for large commercial clients.
CYBER SECURITY
In the modern world there are many threats we can’t see, malware, ransomware and other forms of cyber attack need to be protected against. While we can’t guarantee you’ll be bulletproof, we can certainly reduce the damage impact with our suite of Anti-Virus IPS and IDS software from ESET, along with an array of Microsoft 365 Protection plans.
Partners
G7 Cornwall
Our IT Team here at Primary PC Solutions were lucky enough to be involved with the recent G7 Summit which was held at the Carbis Bay hotel here in West Cornwall. Having supported the IT Network at the Carbis Bay Hotel for many years prior to the event, we were able to liaise with the Government selected contractors over the network access, donating key Network cabling and fibre uplinks to be segregated for the event, whilst keeping the Hotel staff working on existing systems.
What Our Clients Say!
Having a new voip phone system meant all our staff could easily work from home (something I never thought would be needed) and our business could continue to operate. Our previous phone system did not provide this flexibility. We are thankful to Phil and his team for their work.
Our IT & phone infrastructure operates seamlessly ensuring our team can focus on the delivery of our work without worrying about the systems that underpin it. On the rare occasions when there are issues the team are quick and efficient in dealing with it, ensuring a minimum of downtime for the charity. I would highly recommend Primary PC to any organisation operating in Cornwall and beyond.
They were able to test my laptop and give me a verdict quicker than they promised.
Both members of staff I spoke with were knowledgeable and very polite. Also a very reasonable price. Overall excellent experience.
We have already caught a significant number of rather shocked individuals red-handed in the act of shoplifting, and with the strengths of the CCTV footage have been able to see these captures proceed to prosecutions, where they wouldn’t have before.
The whole team has discovered a new level of vigilance with the support of the new security measures, and it is encouraging to see how a relationship with technology can have such a big, positive impact on the operation of the business and its people.
Blog
Happy 20th to us!
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Security Overhaul at Local Garden Centre
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Wireless Links
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Microsoft New Commerce Experience
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Ransomware Protection
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