24x7 Monitoring

Server & Workstation Monitoring Services

Fast & Efficient Monitoring

Allowing us to repair faults before they become a problem. Reducing downtime and providing a great ROI on your IT.

Automated Maintenance

We've set up tasks to automatically perform various maintenance tasks. Freeing up our Engineers to be able to assist you further.

24×7 Server & Workstation Monitoring

Instant Alerts. To the right technician. With accurate information. So we can fix it fast. From as little as £1 per day Primary PC Solutions 24×7 Round-the-Clock Monitoring turns conventional IT support on its head. Rather than wait for you to notice that a system has failed – often involving time-consuming ‘systems fiddling’ on your part – our 24×7 monitoring will alert us to problems at your sites. We’ll almost always know about a systems issue before you do, so we can fix it fast and minimize your business disruption.

What is it?

24×7 Round-the-Clock monitoring checks your critical systems every five or fifteen minutes. Whenever it finds a problem, it sends an email or Push alert showing the exact nature of the problem directly to us. And it updates our WallChart, a screen in our office that shows the exact status of all our Clients. We’ll see the true nature of the problem – rather than having to depend on best guess. That means we can fix it faster – and radically boost your overall uptime.

What Does It Check?

Every five minutes, 24×7 Monitoring will…

Our software checks to ensure that your Server hasn’t been rebooted, accidentally shut down or suffered an unexpected reboot from a crash.

We also monitor your internet connection and will be able to get started talking with Internet Providers if the connection drops.

These are vital components of your server’s operating system that allow you to logon to your network, access the internet, even print your work.

We keep tabs on how much disk space is being used to ensure you don’t run out and that a plan is put in place to upgrade this before it becomes a problem.

Ensure that other key components of the network are in working order.

Key Benefits

  • Specific, informative alerts show us the exact nature of the problem. We can fix it faster
  • Problems are almost always highlighted to us before you even know you have one. Uptime is maximised
  • Alerts are routed to the right technician. He can fix it faster – and do it right the first time
  • Alerts for mission-critical systems can be set by Push Notifications day or night
  • Costs just pennies per day
Want to know more about 24/7 Monitoring?

How do I get going?

24×7 Round-the-Clock takes just minutes to set-up, doesn’t require any system reboots and can start protecting your business from downtime today.